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Please note our returns policy is normally generous but to be eligible for a return there are following exceptions.
If the product is damaged in any way, or you have initiated the return after calendar days have passed, then we have the right to decide if you are eligible for a refund.
To help us expedite your return request, please follow the simple steps listed below.
We regret that return shipping fees are not refundable. You will be responsible for paying for your own shipping costs for returning your item. If you receive a refund, the cost of return shipping will be deducted from your refund.
Once we will receive your item, our team of professionals will inspect the product and process your refund. We will immediately notify you on the status of your refund after inspecting the item. Most refunds are processed within 10 business days of receipt.
The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take business days for a refund to show up on your credit card statement.
You can initiate your request for refund or replacement within 7 days of delivery.
No, you do not have to return your whole order. It is fine just to return certain products.